How to Get or Renew Your Philippine Passport: 2019 Guide

How to Get or Renew Your Philippine Passport: 2019 Guide

Know the online DFA appointment system and the requirements needed for your new or renewal passport application.

The Rundown

  • If you're planning to travel overseas, you must have a passport that is valid for at least six (6) months prior to your departure.

  • A confirmed DFA appointment is part of the Philippine passport requirements for both adults and minors.

  • Passport renewal requirements include the applicant’s current ePassport with a copy of the bio or data page.

  • All applicants must schedule their DFA passport appointment online, unless eligible to use the DFA courtesy lane.

  • The passport fees of ₱950 for regular processing and ₱1,200 for expedited processing may be settled through any of DFA’s ePayment partner centers, which include 7-Eleven and Waltermart, among others.

Also read: Applying For a Korean Visa Through an Accredited Travel Agency


UPDATE: January 25, 2019

Birth certificates are no longer required for regular Philippine passport renewal, except for applications for lost and mutilated passports, those requiring changes in the passport entries, old brown and green passports bearing no complete middle names, and applicants included in the Department’s Watchlist.


PHILIPPINE PASSPORT APPLICATION GUIDE 2019

Getting ready to achieve your travel goals? Read below to learn how to get a passport (or renew one!). This is the first step of your adventure!

Getting ready to achieve your travel goals? Read below to learn how to get a passport (or renew one!). This is the first step of your adventure!

How to apply for or renew your Philippine passport? Below we list the full instructions FAQ-style. For quick reference, here’s the overview of the Philippine passport renewal and application process:

  • STEP 1: Prepare your passport renewal or new application requirements.

    • Prepare original and duplicate copies.

  • STEP 2: Schedule your DFA passport appointment online.

    • All applicants must secure a passport appointment online.

    • If you are a senior citizen, PWD, solo parent, minor, pregnant woman, or an overseas Filipino worker, you are eligible to do a walk-in passport application via the Courtesy Lane. More info way below.

  • STEP 3: Pay the applicable passport fees via the DFA ePayment System.

    • Authorized payment centers include Bayad Center, 7-Eleven, Western Union, Robinsons Department Store, and Waltermart, among others.

  • STEP 4: Show up to your scheduled DFA passport appointment.

    • Personal appearance at a DFA Consular Office is required for all applicants.

  • STEP 5: Claim your new passport or have it delivered.

    • Bring your passport claim stub/receipt for the release of your passport. In case of lost receipt, an Affidavit of Loss will be required.

Where are you traveling to?

As with all other paperwork, applying for or renewing your passport in the Philippines can be quite taxing. Why not browse through the following tours first to get yourself motivated? 😊

When you have your new passport with you, refer to our list of Klook promo codes here so you can get awesome discounts for your trip!

I. What are the Philippine Passport Requirements for NEW Application?

Those who are applying for a Philippine passport for the first time must prepare the following requirements, as listed on DFA's website:

A. ADULTS’ New Philippine Passport Requirements

  1. Confirmed Online Appointment

  2. Personal appearance

  3. Accomplished Application Form (online)

  4. Valid Government issued ID with one (1) photocopy (see List of Valid IDs below)

  5. Original copy of Philippine Statistics Authority (PSA) authenticated Birth Certificate on Security Paper

  • Married Females who are using their spouse's last name must also submit their original copy of the PSA Authenticated Marriage Contract on Security Paper or Report of Marriage.

  • Local Civil Registrar Copy may be required if PSA Birth Certificate is not clear or cannot be read.

LIST OF VALID IDs (for Adults’ New Passport Application)

  1. SSS or GSIS Unified Multi-Purpose Identification (UMID) Card

  2. LTO Driver’s License

    • Student Permit may be accepted if in card format.

  3. Professional Regulatory Commission (PRC) ID

  4. Overseas Workers Welfare Administration (OWWA) E-Card

  5. COMELEC Voter's ID or Voter's Certification from the Election Officer with Dry Seal

  6. PNP Firearms License

  7. Senior Citizen ID

  8. Airman License (issued August 2016 onwards)

  9. School ID (if applicable)

  10. For applicants based overseas, they may use their host government issued IDs showing their Philippine citizenship. (Example: Residence Card)

Note that Postal, TIN, and Philhealth IDs are not accepted.

SUPPORTING DOCUMENTS FOR NEW PASSPORT APPLICATION - ADULTS

Supporting documents will be required if the applicant falls under the following case/s:

  1. Late registration of Birth Certificate

  2. No Birth Certificate or Report of Birth

  3. Marriage has been dissolved and applicants wants to revert to her maiden surname

  4. Applicant has lacking data in Birth Certificate or Report of Birth

  5. Applicant’s Birth Certificate or Report of Birth (and/or other documents) shows discrepancy

  6. Dual Citizenship

  7. Naturalized Filipino Citizen

  8. Filipino citizenship by Election

  9. Citizenship Grant by Act of Legislation

If you fall to any of these cases, you can view the applicable passport supporting documents by clicking below:

B. MINOR’s New Philippine Passport Requirements

  1. Confirmed Online Appointment, if applicable

    • Children who are seven (7) years old and below do not need to have a DFA online appointment. They are entitled to avail of the courtesy lane together with their parent/s and minor siblings. More about the DFA courtesy lane below.

  2. Accomplished Application Form

  3. Personal Appearance of minor applicant and either parent or authorized adult companion

  4. PSA Birth Certificate

    • Local Civil Registrar Copy may be required if PSA Birth Certificate is not clear or cannot be read.)

  5. Passport or Valid Government-issued ID of either parent or authorized adult companion with one (1) photocopy

  6. School ID, if applicable

  7. Marriage Certificate is required if only one parent is accompanying the child

  • If parents are unmarried, an Affidavit of Support and/or Consent executed by the Mother will be required if she is not accompanying the child.

  • If Affidavit of Support and/or Consent is executed abroad, it must be authenticated by the Philippine Embassy or Consulate.

LIST OF VALID IDs (for Parents/Authorized Guardians accompanying the Minor Applicant)

  1. SSS or GSIS Unified Multi-Purpose Identification (UMID) Card

  2. LTO Driver’s License

    • Student Permit may be accepted if in card format.

  3. Professional Regulatory Commission (PRC) ID

  4. Overseas Workers Welfare Administration (OWWA) E-Card

  5. COMELEC Voter's ID or Voter's Certification from the Election Officer with Dry Seal

  6. PNP Firearms License

  7. Senior Citizen ID

  8. Airman License (issued August 2016 onwards)

  9. School ID (if applicable)

  10. For applicants based overseas, they may use their host government issued IDs showing their Philippine citizenship. (Example: Residence Card)

Note that Postal, TIN, and Philhealth IDs are not accepted.

SUPPORTING DOCUMENTS FOR NEW PASSPORT APPLICATION - MINORS

Supporting documents will be required if the minor applicant falls under the following case/s:

  1. No PSA Birth Certificate or Report of Birth yet

  2. Applicant is not accompanied by the parent/s during the application process

  3. Applicant is not traveling with parent/s

  4. Applicant is an illegitimate child in custody of the mother

  5. Applicant is an illegitimate child and mother is deceased or absent and the father is unknown

  6. Applicant has undergone the process of domestic adoption

  7. Minor applicant is undergoing or has undergone the process of foreign adoption / Inter Country Adoption Board (ICAB) adoption process

  8. Applicant is a foundling and NOT for adoption

II. What are the Philippine Passport Renewal Requirements?

Before reading further, note that, as per DFA, those who will renew the following versions of the Philippine passport will be considered a new applicant: brown passports, green passports, Machine Readable Passports (maroon), and any older Philippine passports. If you’re a holder of any of these, refer to the requirements listed on #1.

Image credit:  Inquirer Global Nation

Here are the passport renewal requirements for adults and minors:

A. ADULTS’ Philippine Passport Renewal Requirements

  1. Confirmed Online Appointment

  2. Personal Appearance

  3. Accomplished Application Form (online)

  4. Current ePassport with photocopy of data page

  5. Original PSA authenticated documents that will support the change of name, if applicable

  • Marriage Contract

  • Annotated Birth Certificate

  • Annotated Marriage Contract to show annulment/divorce/court ordered instruction

  • Death Certificate of Spouse

  • NOTE: If the applicant opts to retain her maiden name, a Marriage Contract is not required.

SUPPORTING DOCUMENTS FOR PASSPORT RENEWAL - ADULTS

If you are a renewing adult applicant who falls under any of the following cases, prepare to submit supporting documents for your Philippine passport application (Some cases will require the application to be treated as a NEW rather than a renewal**)

  1. Lost valid ePassport**

  2. Lost expired ePassport**

  3. Renewal of a frequently lost Passport**

  4. Applicant used a Travel Document to return to the Philippines**

  5. Applicant lost the Travel Document used to return to the Philippines**

  6. Passport has been mutilated or damaged**

  7. Dual Citizenship

  8. Naturalized Citizen

  9. Citizenship by Election

B. MINORS’ Philippine Passport Renewal Requirements

  1. Confimed Online Appointment, if applicable

    • Children who are seven (7) years old and below do not need to have an online appointment. They are entitled to avail of the courtesy lane together with their parent/s and minor siblings.

  2. Accomplished Application Form (online)

  3. Personal Appearance of minor applicant and either parent or authorized adult companion

  4. Current ePassport with photocopy of data page

  5. Original and photocopy of proof of filiation and/or guardianship

  6. Passport or Valid Government-issued ID of either parent with one (1) photocopy

  7. School ID, if applicable

  8. Marriage Certificate is required if only one parent is accompanying the child

  • If parents are unmarried, an Affidavit of Support and/or Consent executed by the Mother will be required if she is not accompanying the child.

  • If Affidavit of Support and/or Consent is executed abroad, it must be authenticated by the Philippine Embassy or Consulate.

LIST OF VALID IDs (for Parents/Authorized Guardians accompanying the Minor Applicant)

  1. SSS or GSIS Unified Multi-Purpose Identification (UMID) Card

  2. LTO Driver’s License

    • Student Permit may be accepted if in card format.

  3. Professional Regulatory Commission (PRC) ID

  4. Overseas Workers Welfare Administration (OWWA) E-Card

  5. COMELEC Voter's ID or Voter's Certification from the Election Officer with Dry Seal

  6. PNP Firearms License

  7. Senior Citizen ID

  8. Airman License (issued August 2016 onwards)

  9. School ID (if applicable)

  10. For applicants based overseas, they may use their host government issued IDs showing their Philippine citizenship. (Example: Residence Card)

Note that Postal, TIN, and Philhealth IDs are not accepted.

SUPPORTING DOCUMENTS FOR PASSPORT RENEWAL - MINORS

If the minor applicant falls under any of the following cases, prepare to submit supporting documents for your Philippine passport application (Some cases will require the application to be treated as a NEW rather than a renewal**)

  1. Lost valid ePassport**

  2. Lost expired ePassport**

  3. Renewal of a frequently lost Passport**

  4. Applicant used a Travel Document to return to the Philippines**

  5. Applicant lost the Travel Document used to return to the Philippines**

  6. Passport has been mutilated or damaged**

  7. Applicant is not accompanied by the parent/s during the application process

  8. Applicant is not traveling with parent/s

  9. Applicant is an illegitimate child in custody of the mother

  10. Applicant is an illegitimate child and mother is deceased or absent and the father is unknown

  11. Applicant has undergone the process of domestic adoption

  12. Minor applicant is undergoing or has undergone the process of foreign adoption / Inter Country Adoption Board (ICAB) adoption process

  13. Applicant is a foundling and NOT for adoption

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III. How Can I Schedule a DFA Passport Appointment Online?

Screengrab from  passport.gov.ph

Screengrab from passport.gov.ph

Once you have your passport requirements ready, you may now schedule your DFA appointment online. Make sure that you have access to the following:

  • A working computer with internet access

  • A web browser (Internet Explorer, Google Chrome, Safari, Mozilla Firefox)

  • A Gmail or Yahoo! e-mail address to receive system-generated messages

  • A PDF reader and a working printer to view and print the system-generated application form in A4-size paper

You may opt to do an Individual or Group application. DFA provides the following definition: "Individual appointment refers to a single applicant and a single slot reservation only. For group [appointments], [number of applicants] can be... 2 to 5 and will be assigned different appointment code."

Click below to go to DFA's website and schedule your passport appointment online:

Once you've landed on the DFA online appointment page, you will have to do the following steps to secure your passport appointment slot:

  1. Read all the reminders carefully before agreeing to the Terms and Conditions of the DFA Online Appointment System.

  2. Choose a DFA Consular Office where you wish to apply for or renew your passport. (DFA Office Addresses are listed below.)

  3. Pick the date and time when you wish to apply for or renew your Philippine passport.

  4. Fill out all the required fields by providing the information being asked. (Online application form)

  5. Carefully review all the details of your DFA passport application before clicking SUBMIT.

  6. Choose your desired passport processing type (expedited or regular processing) before clicking PROCEED TO PAYMENT.

  7. Take note of the reference number that will be emailed to you.

In some cases, you may have to do the first few steps several times if your application does not go through or isn't accepted by the system. This usually happens when your chosen DFA online appointment schedule is already filled by other applicants. 

If you find no appointment slots available, refresh the page or check back every so often. It’s best to visit the site on Mon-Sat (except public holidays) at 12pm and 9pm, when DFA usally opens next available passport appointment slots.

IV. How much are the Philippine Passport Fees and can I pay them online?

Once you've successfully secured your passport appointment online, you are now ready to pay for the applicable passport fees:

  • ₱1,200 for Expedited Passport Processing

  • ₱950 for Regular Passport Processing

  • ₱50 for Convenience Fee

Note that regular passport processing takes 12 working days and expedited processing takes 6 working days. This applies if you have filed your passport application in Metro Manila.

For areas outside Metro Manila, processing and releasing of passports take 12 working days for regular processing and 7 working days for expedited processing. For all Philippine Foreign Service Posts, processing and releasing of passports take around 4-6 weeks. Kindly note that the above timetables do not include courier delivery.

You can pay the applicable passport fee and convenience fee via an authorized payment center, such as Bayad Center, 7-Eleven, Western Union, Robinsons Department Store, Waltermart, etc. This is DFA’s Passport ePayment System.

Description of the DFA ePayment Portal from the  DFA website : The DFA ePayment Portal is an upgrade to the Online Appointment System that enables passport applicants to pay their passport processing fees through selected payment centers nationwide and eventually through the use of credit and debit cards, or through over-the-counter cash transactions in selected banks. Image credit:  Department of Foreign Affairs

Description of the DFA ePayment Portal from the DFA website: The DFA ePayment Portal is an upgrade to the Online Appointment System that enables passport applicants to pay their passport processing fees through selected payment centers nationwide and eventually through the use of credit and debit cards, or through over-the-counter cash transactions in selected banks. Image credit: Department of Foreign Affairs

Here are the steps for the DFA ePayment system:

  • Proceed to your preferred Payment Center to pay for the Philippine passport processing fee:

    • Bayad Center

    • EcPay

    • Pera Hub

    • Robinsons Business Center and Department Stores

    • Waltermart Department Store

    • 7-Eleven

    • USCC (Western Union)

    • Villarica Pawnshop

  • Present your reference number at the Payment Center when you pay the passport processing fee.

    • One reference number corresponds to one transaction.

    • If you are paying for multiple reference numbers, you need to pay separately for each reference number.

    • Your DFA passport application reference number can only be used once.

  • Keep the receipt that will be issued to you.

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V. Will I get a confirmation of my DFA Appointment after I paid? What happens next?

After settling the Philippine passport fee, expect to receive a confirmation email from DFA. Check your Gmail or Yahoo! inbox and do the following:

  • Click the link to your passport appointment packet and PRINT OUT the following contents that you need to bring with you during your scheduled appointment:

    • Checklist with your indicated schedule

    • Confirmed Application Form with the bar code, appointment reference number (ARN), and eReceipt number

    • Two (2) copies of the DFA eRECEIPT

  • Show up at the DFA Consular Office on the date and time indicated in your appointment and make sure to bring a printed copy of your confirmed passport appointment packet and your passport requirements and IDs.

If you have not received the appointment confirmation code via email, you may contact the Passport Appointment Hotline for assistance: (02) 234-3488.

Applicants are discouraged to arrive 30 minutes earlier than their selected time of passport appointment at their chosen DFA consular office. This is probably to avoid overcrowding.

VI. How can I get my new Philippine passport?

Image credit:  News Portal

Image credit: News Portal

The last step of your DFA passport appointment is to decide whether you'd want your passport sent to your home address via a partner courier or if you'd like to claim it yourself. Here are some pointers:

  • After completing the passport appointment procedure in the DFA office, you will be given a receipt that informs you of your passport’s release date (may be considered tentative).

  • When claiming your passport in the DFA Consular office or receiving it via courier, you must present the receipt issued to you. In case of lost passport receipt, an Affidavit of Loss is required.

  • For applicants thirteen (13) years old and above, immediately affix the signature on the third page of the passport booklet upon receipt of the passport. For minors 12 years old and below, leave it blank.

  • Check if the data on your new Philippine passport are correct.

  • If the applicant cannot personally claim his/her passport, an immediate family member or an authorized representative shall present an Authorization Letter or a Special Power of Attorney respectively, to claim the passport in behalf of the applicant.

  • Passports unclaimed after six (6) months will be cancelled by DFA as per Department Order No. 37-03.

  • Do not staple anything on the passport booklet especially the covers as it may damage the electronic chip and render the ePassport unreadable.

VII. Where are the DFA Offices located?

DFA Ali Mall. Image credit:  Wikimapia.org

DFA Ali Mall. Image credit: Wikimapia.org

Here are the DFA Consular Offices for your passport renewal or new application:

  • DFA Angeles Regional Consular Office

    • Address: 3/F MarQuee Mall, Pulung Maragul, Angeles City

  • DFA Bacolod Regional Consular Office

    • Address: 3rd Level Robinsons Place Bacolod, Brgy. Mandalangan, Bacolod City 6100

  • DFA Baguio Regional Consular Office

    • Address: SM City Baguio Upper Basement, Luneta Hill, Upper Session Road cor. Gov. Pack Road, Baguio City 2600

  • DFA Butuan Regional Consular Office

    • Address: 3rd Level Robinsons Place Butuan, JC Aquino Ave. Butuan City 8600

  • DFA Cagayan De Oro Regional Consular Office

    • Address: 3/F Centrio Mall, cor. Corrales and Recto Sts., Brgy 24, Cagayan de Oro City 9000

  • DFA Calasiao Regional Consular Office

    • Address: 2/F Robinsons Place-Pangasinan, Brgy. San Miguel, Calasiao, Pangasinan, 2418

  • DFA Cebu Regional Consular Office

    • Address: 4th Level Pacific Mall-Metro Mandaue, UN Ave. cor. MC Briones St., Brgy. Estancia, Mandaue City

  • DFA Cotabato Regional Consular Office

    • Address: People's Palace, City Hall, Cotabato City 4400

  • DFA ASEANA Manila

    • Address: ASEANA Business Park, Bradco Avenue corner Macapagal Boulevard, Parañaque City

  • DFA Megamall NCR East

    • Address: 7/F Building C,SM Megamall, EDSA cor. J. Vargas Ave.Mandaluyong City

  • DFA Robinsons Novaliches NCR North

    • Address: Quirino Highway, Novaliches, Novaliches, Quezon City, 1118 Metro Manila (across SM City Fairview)

  • DFA Ali Mall NCR Northeast

    • Address: Ali Mall Governtment Center Level 2 Ali Mall Cubao, Quezon City

  • DFA Alabang Town Center NCR South

    • Address: 4/F Metro AlabangTown Center, Alabang, ZapoteRoad, Muntinlupa City

  • DFA SM Manila NCR West

    • Address: 5/F SM City Manila Conception St. Manila

  • DFA Santiago Isabela Regional Consular Office

    • Address: Maharlika Highway, Mabini, Santiago City, Isabela

  • DFA Davao Regional Consular Office

    • Address: 3/F SM City-Davao Quimpo Boulevard, Ecoland Subdivision, Brgy. Matina, Davao City 8000

  • DFA Dumaguete Regional Consular Office

    • Address: 2/F Robinson's Place South Road, Calidangan, Dumaguete City 6200

  • DFA General Santos Regional Consular Office

    • Address: G/F Robinsons Place GenSan, Jose Catolico Sr. Ave. Lagao General Santos City

  • DFA Ilocos Norte Regional Consular Office

    • Address: Robinsons Place Ilocos Norte, Brgy San Francisco, San Nicolas, Ilocos Norte

  • DFA Iloilo Regional Consular Office

    • Address: 3/F Robinsons Place Iloilo Quezon Wing, Iloilo City 5000

  • DFA La Union Regional Consular Office

    • Address: 2/F Manna Mall, Marcos Highway corner Diversion Road, Pagdaraoan, City of San Fernando, La Union

  • DFA Legazpi Regional Consular Office

    • Address: 3/F Pacific Mall-Legazpi, F. Imperial St., cor. Circumferential Rd., Brgy. Capantawan, Landco Business Park Legazpi City

  • DFA Batangas Regional Consular Office

    • Address: 2/F Robinsons Place-Lipa, JP Laurel Highway, Mataas na Lupa, Lipa City

  • DFA Lucena Regional Consular Office

    • Address: 3/F Pacific Mall-Lucena, M.L. Tagarao St., Barangay III, Lucena City

  • DFA Pampanga Regional Consular Office

    • Address: 2/F Robinsons StarMills City of San Fernando, Pampanga

  • DFA Puerto Princesa Regional Consular Office

    • Address: 2nd Level Robinsons Place Palawan, National Highway, Brgy. San Manuel, Puerto Princesa City 3500

  • DFA Tacloban Regional Consular Office

    • Address: 3rd Level, Robinsons North Tacloban Brgy. 91 Abucay Tacloban City

  • DFA Tuguegarao Regional Consular Office

    • Address: Regional Government Center, Carig Sur, Tuguegarao City, Cagayan. (MPS on 10 February 2018 at Robinsons Place Santiago. Santiago City. Isabela)

  • DFA Zamboanga Regional Consular Office

    • Address: Go Velayo Bldg. Veterans Ave. Zamboanga City, Zamboanga del Sur

For passport application locations outside the Philippines, you may click here to see the list of offices.

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VIII. Can I do a walk-in passport application? Who are exempted from the DFA online passport application procedure?

Image credit:  marichulambino.com

Image credit: marichulambino.com

If you are a senior citizen, PWD, solo parent, minor, pregnant woman, or an overseas Filipino worker (OFW) who intend to renew or apply for a Philippine passport, you may avail the Courtesy Lane facility or the walk-in passport application lane. Simply proceed to DFA ASEANA or at any DFA Consular Office with your requirements to apply for a passport. No need to make an online reservation or payment.

Here are some guidelines from DFA

A. Senior Citizens

  • Senior citizens (60 years and over) with proof of age.

  • Senior citizen is allowed one (1) companion

  • The companion of the senior citizen must be an immediate family member, i.e. spouse, siblings, adult children, adult grandchildren, and children-in-law of the senior citizen and must show proof of relationship.

  • If the companion is not an immediate family member, the companion has to show proof of travel arrangements (e.g. confirmed plane or hotel booking) with the senior citizen to be able to avail of the courtesy lane facility.

B. PWD

  • People with disabilities (PWDs) with proof of disability

  • PWD is allowed one (1) companion

  • The companion of the PWD must be an immediate family member, i.e. spouse, siblings, adult children, adult grandchildren, parents-in-law, and children-in-law of the PWD and must show proof of relationship.

  • If the companion is not an immediate family member, the companion has to show proof of travel arrangements (e.g. confirmed plane or hotel booking) with the PWD to be able to avail of the courtesy lane facility.

C. Solo Parent

  • Solo parent must present valid his or her solo parent card, and his/her minor children

D. Minor

  • Minors seven (7) years old and below and his/her parents and minor siblings

E. Pregnant Women

  • If pregnancy is not visible, applicant must present medical certificate/records.

F. OFW

  • Overseas Filipino Workers (Land and Sea based) with valid proof of status, such as:

    • Valid iDOLE card

    • Valid Employment contract

    • Valid Work Visa

    • Seaman's book stamped at international border less than 365 days from date of application

Note that applicants who are eligible to avail the Courtesy Lane will have the choice between the regular or expedited passport processing option. However, applications of companions who are also applying for a Philippine passport will automatically be considered expedited.

Furthermore, applicants who would come in on a Saturday, regardless of whether they'd use the Courtesy Lane or not, will automatically have their applications expedited.


TIPS!

  • How to get a passport appointment slot? According to a DFA Advisory posted on January 29, 2019, they open 10,000 passport appointment slots everyday, i.e. 5,000 every 12pm and another 5,000 every 9pm.

  • Don't deal with fixers. It's against the law.

  • Unfortunately, you can't do a walk-in passport application even if you can't find a DFA online appointment slot (unless you or someone you know are eligible to use the Courtesy Lane).

  • If you inputted the wrong e-mail address (or, for some reason, you're unable to access it), your reserved passport appointment with DFA will be cancelled in five (5) days. You may apply again after this period.

  • Didn't receive the email from DFA after paying the passport fee? Check your Junk or Spambox. Most likely, your receipt and DFA appointment confirmation packet will be found there.

  • If you'd need to change your passport online appointment time, date, or place, you can easily do so here.

  • Ensure accuracy of the information you'll provide in your online passport application! Any incorrect detail may delay your application. Moreover, any misrepresentation on the applicant's part may also be considered grounds for refusal or cancellation of your passport appointment with DFA

  • If you fail to show up to your DFA appointment, you will not be able to refund the passport fees.

  • Passports issued in 2018 will have a 10-year validity.

  • It's advisable to undergo the passport renewal process at least ten (10) months before your passport expires.

  • All applicants are advised to wear decent clothing for their passport photo. Plunging necklines, sleeveless clothing, spaghetti strapped tops, see-through tops, tank tops, tube tops, halters and the like are prohibited. Jewelries and contact lenses are also not allowed during the photo capturing. (No, you don't need to bring a passport-sized photo!)

  • The DFA adheres to a no-escort policy. Escorts, except for minor applicants, shall be prohibited from entering the DFA consular premises.

  • Did the courier fail to deliver your passport at the appointed time? Refer to the tracking number on your claim stub to check the passport status.

  • The Philippine Passport is at all times the property of the Republic of the Philippines. It must be surrendered upon demand by an authorized representative of the Philippine Government.

  • Alteration, addition, or destruction of contents of the Philippine passport is strictly prohibited. Any unauthorized change will render a passport invalid and will have accompanying penalties.

  • Using the passport as collateral is against the law and will automatically render the passport cancelled.

  • Flight bookings should ONLY be made if your passport is still valid for at least six (6) months.

  • It is advisable not to purchase outbound travel tickets until your passport is actually in your possession. The Department of Foreign Affairs will not be responsible for any re-booking charges, loss of income, and other financial compensation and/or personal losses arising from the applicant's travel arrangements made while the passport has not been released.


Contact

For passport, authentication, and other consular inquiries, call DFA's hotline at 556-0000 or 234-3488. You may also send them an e-mail at info@passport.gov.ph.

To see DFA’s FAQ page for 2019 Philippine passport renewal and new application, click here.

Stay Updated

For more updates on Philippine passport renewal and new application requirements, like ManilaxSeoul on Facebook or Instagram.

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