This Octopus Card is What Every Hong Kong Traveler Needs

This Octopus Card is What Every Hong Kong Traveler Needs

For a hassle-free way of touring, purchase your Octopus Card HK here.

The Rundown

  • The Octopus Card in Hong Kong is a stored-value card that locals and travelers use to pay for their transportation fares. It can also be used in bakeries, fast food chains, theme parks, and supermarkets.

  • With this card, you won’t have to buy single-journey tickets for the MTR (train) or the city bus each time you ride. You also get discount on your fares!

  • You can check the price of the Hong Kong Octopus Card here.

  • When you run low on credits, you can easily top up or reload in any 7-Eleven, Starbucks, McDonalds, Watsons, 759, or Wellcome outlet.

  • To help you see more the value of getting an Octopus Card, we’ve listed some user reviews below.

  • Don’t forget to book your Hong Kong Airport Express Train ticket/s too! Easily check today’s price here.

  • This feature is part of our BEYOND ManilaxSeoul series, which offers tips and recommendations to travelers going beyond Manila and Seoul.

Also read: TOP PICKS: Hong Kong Pocket Wifi

Travel like a local with an Octopus Card in Hong Kong

Making everyday life easier. This is the tagline of the Octopus Card in HK, which locals widely use to pay for their rides, meals, and groceries. If you’re planning a trip to the country, why not take advantage of the main benefits of this smart card, which are (1) not having to buy train or bus tickets as you make your way to Hong Kong Disneyland and Ocean Park Hong Kong; and (2) getting cheaper fares (as opposed to purchasing single-entry train tickets)? Trust me, Hong Kong is a nice concrete jungle to explore, so you’re sure to benefit from easily getting in the MTR (Mass Transit Railway) turnstiles and other modes of transportation.

What’s more is that with a smart card like the Octopus — similar to T-Money in Korea! — you can pay for your purchases in coffee shops, fast food chains, cinemas, skating rinks, convenience stores, groceries, apparel shops and more! Plus, by the end of your trip, you will also have the option to keep your Octopus Card for your next visit to Hong Kong (or have it as a nice souvenir)!

Just sharing our favorite photo of Hee Jun Han (한희준) in Hong Kong (홍콩)! Image credit:  @heejunworld on Facebook

Just sharing our favorite photo of Hee Jun Han (한희준) in Hong Kong (홍콩)! Image credit: @heejunworld on Facebook

How to get your Octopus Card HK

Buy your Hong Kong Octopus card online! Screengrab from  Klook

Buy your Hong Kong Octopus card online! Screengrab from Klook

To get a discount on the Octopus Card, book online. If you do, you’ll be able to get the transportation card that’s already preloaded with HK$50 or HK$100.

🏷 PRICE of Hong Kong Octopus Card (pre-loaded): starts at ₱625 or $12, if no discount is applied!

  • Redemption location: Pick up your Octopus Card at Counter A13 found inside Hong Kong International Airport, Arrivals Area.

  • Pick-up hours: 7am-11pm

  • The card’s design makes it the perfect Hong Kong souvenir!

Here are some reviews from those who got the HK Octopus Card online:

‘The Hong Kong Octopus Card will surely make your trip easy all [throughout]! Easy ordering and pick up process, it is conveniently loaded with 100 HKD which is enough for 4 days of travelling around the city. It can also be used in buses…[7-Eleven]…some restaurants, and even Hong Kong airport boutiques! Make sure you grab one on your next travel!’

Review for Rental Octopus Card - HKD100 Preloaded + Hong Kong 4G SIM Card (8 days)

‘Having this in your pocket is really convenient as you can use this to pay for your train/bus fare and also for… almost all [convenience] stores… This Octopus Card is also REFUNDABLE so if you have excess money loaded in the card, you can get the money back…or you can keep it as a souvenir… Using the Octopus Card also allows you to avail of discounts on the fares which are usually 3-5 HKD lower than the original price.’

Klook Review for Tourist Octopus Card - HK$50 Preloaded

If you’re unfamiliar with using Klook, which is the leading booking platform for in-destination tours and travel essentials, here are the steps for buying an Octopus Card online:

  1. Sign up for an account here.

  2. Go to the Hong Kong Octopus Card booking page. Here’s the link.

  3. Select your pick-up date, package type, and quantity.

  4. Proceed to check-out and pay with card (credit, debit, and prepaid) or cash via DragonPay, if you’re from the Philippines.

  5. Wait for your confirmation and Hong Kong Octopus Card voucher.

How to top up or recharge your Octopus Card Hong Kong

While you have the option of getting a preloaded Octopus Card online, chances are that you’ll need to top up mid-trip especially if you plan to go around a lot. No worries, though! Recharging your Hong Kong Octopus Card will prove very easy. Simply visit any of the following retail outlets and pay via cash:

Where to reload your Octopus Card? Over a thousand locations in Hong Kong, that’s where! Image credit:  Octopus Cards Limited

Where to reload your Octopus Card? Over a thousand locations in Hong Kong, that’s where! Image credit: Octopus Cards Limited

  • 759 Store

  • 7-Eleven

  • AEON

  • Arome

  • Café de Coral

  • Circle K

  • Vanguard

  • Fairwood

  • Mannings

  • Maxim's Cakes

  • Maxim's MX

  • McDonald's

  • Park'n Shop

  • Saint Honore Cake Shop

  • Starbucks

  • VanGO

  • Watsons

  • Wellcome Supermarket

Alternatively, you can also top up in select Transportation Customer Service Centers or Add-Value Machines found in the following: MTR, Light Rail, add-value machines, Airport Express Line, KMB, First Ferry Customer and Octopus Service Centres (Cheung Chau Pier, Mui Wo Pier, Central Pier 5 & Central Pier 6), NWFB (Admiralty (East) Bus Terminus), and Citybus (Airport Ground Transportation Centre).

Here’s a nice video that’ll show you how to reload your Octopus Card:

Additionally, if you’re coming from Shenzhen, you can top up your Octopus Cards using your RMB bank account or digital wallet at Shenzhen Unionpay EPS kiosks (located along Shenzhen Metro Lines 1, 2 or 5, Community Centres, Shenzhen Bay Port, Luohu Port, Futian Port and Huanggang Port)!

Hong Kong Transportation Fares: How much to top up?

To help you find out how much money to add to your Octopus Card, here are some key transportation fare notes that may help you with your budgeting (fares are estimates for adults):

  • MTR Light Rail - typically costs HK$5.5-7.5 per ride (around ₱37-50 or $0.7-1)

  • MTR Trains - usually costs HK$4.6-30 per ride (around ₱31-200 or $0.6-3.8), depending on location. Price range considers long trips!

  • Bus Fares - typically costs HK$4-25 per ride (around ₱27-165 or $0.5-3.2), depending on location.

If you’d like to get a good estimate of your Hong Kong trip transportation costs, you may want to access the Trip Planner in this website or the MTR app, which can be downloaded here. You can also check out the official Hong Kong transportation fare matrix for Octopus Card users here and non-Octopus Card users here.

How to use the Octopus Card in Hong Kong

Using the Octopus card is easy! Just place your card on the reader, hold and wait until you hear a sound, and remove the card when you’re able to see the remaining credits of your Octopus.

Here are other notes from the official Octopus Card website:

  • If the transaction shows incomplete, it’s probably because you moved your Octopus card too quickly. Do it again.

  • Do not hold more than one Octopus card or an Octopus with another type of smart card, over an Octopus reader at one time.

  • Do not tamper with your HK Octopus Card, such as bending it, writing on it, scratching it, cutting it, or pasting stickers, photos or accessories on it. Otherwise, transactions will not be honored and the remaining stored value will not be refunded.

When using your Octopus Card for buses, you’ll spot the reader beside the driver.

How to get a refund for your Hong Kong Octopus Card Balance

After your trip, you may visit any MTR Customer Service Center to apply for a refund of the remaining value on your Octopus. Here are some notes:

  • If the remaining value of your Octopus Card HK is less than HK$500, an immediate refund can be collected at the MTR Customer Service Centre.

  • If the remaining value is HK$500 or more, the Octopus will be returned to Octopus Cards Limited for processing. You will be notified of the refund arrangements within nine (9) working days, as indicated on the website here.

Do note that the cost of the Octopus Card is non-refundable. If you opt to get a refund for the remaining load/credits, the card will be deactivated and can no longer be used for your future visits.

Other Hong Kong Travel Essentials

Aside from the Octopus, you may also want to check out the following travel essentials to make your Hong Kong trip more convenient and enjoyable:


TIPS!

Octopus Card HK Acceptance Sign

  • You can use your Octopus Card wherever you see the sign above.

  • Your Octopus Card can be reloaded up to HK$1,000 in total value.

  • If the value on your Octopus Card is at or below HK$0, you won’t be able to use it until you top up.

  • As of October 1, 2017, MTR/Light Rail Customer Service Centres will not entertain any request to top up six (6) or more Hong Kong Octopus Card at any one time.

  • If you get a refund for your Hong Kong Octopus card, it’ll be deactivated.

  • To be on the safe side, take note or a photo of your HongKong Octopus Card number. If the Octopus number cannot be identified, Octopus Cards Limited may not be able to refund the remaining stored value on the Octopus.

  • Don't share your Octopus Card Hong Kong with other people; an Octopus cannot be used twice within a designated time period.

  • Children who are 3–11 years old are eligible to use a Child Octopus Card, and seniors 65 or older are eligible to use an Elder Octopus Card for travelling via MTR, KMB, Citybus, New World First Bus, and New World First Ferry.


FAQ: Octopus Card Hong Kong

1. How else can I get an Octopus? Can I buy an Octopus Card at HK Airport?

If you’ll enter Hong Kong by flight and are not interested to book online, you can get your Octopus Card at the following stores inside Hong Kong International Airport: 7-Eleven, China Travel Service (CTS), VanGo and Circle K, among others.

If you’ll arrive by land, here are the nearest locations:

  • 7-Eleven

    • Unit K8, 2/F, Lo Wu Station

    • Shop WEK B1-1, Hong Kong West Kowloon Station

    • Unit No. 308, G/F., Passenger Clearance Building, Hong Kong- Zhuhai-Macao Bridge Hong Kong Port

  • CTS

    • B2-5, Hong Kong West Kowloon Station

  • Circle K

    • Unit 109, Lo Wu Station

    • Shop WEK B2-8, Hong Kong West Kowloon Station

    • Unit No. 502, 1/F, Passenger Clearance Building, Hong Kong-Zhuhai-Macao Bridge Hong Kong Port

  • VanGo

    • Unit K3, Lo Wu Station

  • TripAdvisor

    • B2-7, Hong Kong West Kowloon Station

If you’ll enter Hong Kong via sea, get your Octopus Card at the following 7-Eleven locations:

  • Shop 289 on 2nd Floor, Shun Tak Centre, 200 Connaught Road Central, Hong Kong)

  • Shop 48-49, Upper Ground Floor, China Hong Kong City, 33 Canton Road, Tsimshatsui, Kowloon)

2. How much is an Octopus Card in Hong Kong? How much is the Octopus Card in HK Airport?

If you’re not buying online, expect to pay HK$39 (around ₱260 or $5) for one Octopus Card HK. Unlike the online option, you will have to top up the card immediately after purchase.

3. What’s an On-loan Octopus Card?

There are two types of Octopus Card: Sold and On-loan. The Sold one, as the name suggests, is the type of Octopus Card that you can buy (personal). There is also the On-loan type, which is lent by Octopus Cards Limited. A refundable deposit and initial stored value is required for the On-loan Octopus Cards. For more information, click here.

4. Are there any other designs for the Hong Kong Octopus Card?

Yep, but there’s not a lot! You can check out some Octopus Card designs here.

5. Can I link the Octopus Card with my Samsung Pay?

As featured here, Octopus Card can be integrated with Samsung Pay for mobile payments. As of writing, compatible devices are the following Samsung smartphones: Samsung Galaxy Note9, S10, S10+, S10e, S9, S9+, S8, S8+, Note8, A70, A9, A8s, A8 Star, A8+, C9 Pro, C7 Pro, C5 Pro.

That’s all, folks!

Like ManilaxSeoul for more Hong Kong trip information as well as travel guides for Seoul, Manila, and beyond!

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